FEATURED CHAMBER MEMBERS

FEATURED CHAMBER MEMBER SPOTLIGHTS

Years in Business: New Branch to Northwest Ohio, but Holly has been doing Mortgages since 1997!
​
Years with Chamber: New Member
 
Main Business:
Mostly new home mortgage loans. Refinancing has increased due to low interest rates.
​
Secret to My Success:
Customer Service! Highly responsive to customer’s needs and questions.
We have many flexible options to make loans happen as quickly and easily as possible.
 
Did you know?
VA, FHA, and Construction loans are available. In the Anthony Wayne area, USDA loans are available to almost all of the residences (Income restrictions apply).
Her office is in town! You can meet in person to go over the best finance options available to you. Or, call me to stay safe and follow the social distancing guidelines. 

Main Business:
Outdoor power equipment sales and repair: featured brands: Husquarna, Big Dog Mower Co, Sunfire Radiant Heaters
 
Secrets to your success:
Hard Work and Determination
Reinvesting in your business
I now have the right people working with me not for me.
 
Words of wisdom for entrepreneurs:
Create a culture that makes people want to stay at your business!
 
How has the Chamber helped you?
Networking and getting to know people in the Community

Main business:
SKP Massage is a therapeutic massage therapy practice focusing on the health and wellbeing of all ages of customers. Her youngest client is 7 and her oldest is 88. Anyone can benefit! It is not just for sore backs or stress relief, though massage greatly benefits both.
Continuing education is a priority and has allowed SKP Massage to offer Medical Massage, Sports Massage, and KT Tape!
KT Tape is used to reduce inflammation for athletes and post-surgery patients. You may have seen the tape on some athletes this football season while watching your favorite teams.
 
Secrets to your success:
Stephanie not only listens to the words her clients use, but also pays attention to their body language, thus blessing her with the ability to help others feel better. With massage communication is key on both practitioner and client, this is one of the suspected reasons people are willing to book appointments for the whole year.

Words of wisdom for entrepreneurs:
Consistency in work hours and maintenance of your boundaries so that you have personal time, and self-rejuvenating time.
It is also important to recruit and retain good people that will help you achieve your objectives, and breath new energy into your dreams, when you hit tunnel vision and your dream starts to drain you.
 
How has the chamber helped you?
Networking and Promotion in the Community

Main business:
Floral arrangements for Every Day, Funerals, Weddings, Homecoming, Birthdays, & Thinking of You.
They also have unique gift items from earrings to signs to hand made soaps!
Holiday Open House Date: FrIday, December 6th and Saturday December 7th 4-7:30p

Secret to your success:
Floral arrangements are crafted with a personal touch including handwritten notes! We are a family owned business and try to get to know our customers because flowers are very personal and we want to make sure the arrangements are as unique and special as the person sending and receiving. They will even send photos to folks out of town so they know what the arrangement looks like ahead of time. Now that is customer service!
 
Words of wisdom for entrepreneurs:
If you love what you are doing put your heart in it, the more you give of yourself the results will be amazing.
 
How has the chamber helped you?
They helped us with promotion of our open house.

Business Name: Whitehouse B & L Auto Care 
10829 Logan St, Whitehouse, OH 43571
Contact: Gary Pontious, Jr. – General Manager
Website: www.bandlautoservice.com

Main Business- Toledo Auto Care has been helping Ohio families with new tires, scheduled maintenance, and automotive repair services for 102 years. Times have changed since their foundation in 1917, but their commitment to their customers has not. Their family-owned and operated shop continues to provide the same great service they’re known for, at a fair price. 
From brake repairs and tire service to collision repairs and glass repair, replacement, and tinting, you'll find that Toledo Auto Care has a lot to offer customers today.
Toledo Auto Care purchased B & L Auto Care in June of 2019 and continues to operate with the same integrity and trust customers have relied on since 1948. 
A few examples of this trust can be found in the outstanding Google Reviews and their transparency to customers. When you go in for an estimate, the customer receives a digital vehicle inspection complete with pictures and texted to their phone! https://www.toledoautocare.com/Auto-Repairs/Service-Images

Words of Wisdom for Entrepreneurs- “If you focus on the fruit and ignore the root, the tree dies. “
In other words: If you focus too much on the sale and not the relationship, you might get a short-term victory but you need the relationship for long term success. 
Don’t forget your internal customers / employees. We believe in employee engagement- celebrating birthdays, anniversaries, and training our employees so they can advance their careers.

Customers are often surprised that they have Tasty Food too! And that they are there! Biggby Waterville is located in the Kroger Plaza. Once someone finds the store- Biggby works hard to turn that customer into a Biggby Fanatic!
The secret to Success/ Why Biggby- This is a family-owned Franchise. She picked it because she herself was a Fanatic and the overall Biggby philosophy is customer-centered. Offers and service are designed around superior customer service. Many businesses say they have great customer service, Heather and her team work hard to super-serve the Anthony Wayne area! They live and work here and know that community support works both ways. They will support you if you support it!

Advice for Entrepreneurs- Just because you own a business doesn't mean you collect a big paycheck! Don't start a business and open the doors expecting to make money right away. There is a lot of sacrifices involved even if you go with a well-known franchise. 

Biggby Loves the Chamber benefits- Great discounts!